Streamlining Physician-Patient Communication
How it Works
While physicians, nurses and staff focus on in-office patient care and daily office matters, Patient Results Network (PRN)’s automated patient appointment reminder solution is hard at work placing automated appointment reminder phone calls.
Operation is simple and straightforward. When the PRN automated appointment reminder solution contacts a patient, an English or Spanish voice delivers a friendly patient appointment reminder and prompts the patient to confirm the date and time. If the PRN automated reminder solution does not reach a person or an answering machine, the call will be attempted three additional times. Caller ID will show the practice name and phone number. Email and text messaging options are also available. For your records, a daily report (click to view sample report) is provided, showing the outcome of each patient appointment reminder.
Benefits of PRN’s Automated Appointment Reminder Solution:
Boosts Patient Loyalty – And Practice Revenue
No-show rates for typical medical practices average 20 percent, and every empty scheduled slot wastes time and money. Patients appreciate timely and convenient appointment reminders – you’ll build long-lasting patient loyalty and trust with PRN’s automated appointment reminder solution while dramatically increasing revenue and maximizing practice efficiencies. It’s a big payback for such a modest monthly investment.
Increases Office Staff Efficiency
Your staff is busy enough – they shouldn’t spend valuable time placing patient reminder phone calls. PRN’s automated appointment reminders help staff members to be more productive without increasing payroll costs.
No Additional Equipment Needed
PRN’s automated patient appointment reminder solution requires no additional hardware, software or phone lines. A report is generated from your scheduling system and uploaded to PRN over a secure Internet connection. The entire process takes a couple of minutes. All patient appointment reminder calls emanate from PRN– you and your staff can focus on the care of in-office patients.